Proudly Serving Northeastern Illinois

a dog with a collar

Frequently asked questions

Can I speak to a veterinarian?

No, SitnHeal does not provide any veterinary services and works only as your proxy to administer any services or medications prescribes by your pets current veterinarian for home administration

Can you speak to my veterinarian about my pet?

SitnHeal can read over any veterinarians' instructions or prescriptions with you to ensure proper administration, and will contact your veterinarian during your appointment time as part of a group call to ask for any needed clarification

I'm afraid my pet is hurting or sick, what do I do?

Please call your regular veterinarian, an emergency veterinary hospital, or refer to our Emergency Resources page immediately

My pet needs a medication refill/ I'm afraid their medications aren't working well enough what should I do?

Please contact your regular veterinarian for any refill requests or medication questions as well as any questions regarding their health status or changing medical care needs

Questions? Email us hello@sitnheal.com

SitnHeal associates act as proxies to execute your veterinarian's prescribed plan for special needs pets

SitnHeal cannot prescribe, diagnose, or perform any procedures at any time. Associates only provide care as prescribed by your pets' current veterinarian with approval for in-home administration as per Illinois Law (225 ILCS 115/4§8)

brown and white dog lying on blue textile
brown and white dog lying on blue textile
brown tabby cat
brown tabby cat