Monthly membership that includes one appointment per month with three services. Additional services may be added during your appointment at $25/service. Services may be divided up among any of your pets but must be completed within your appointment time.
Service examples: flea and tick medication administration, nail trim, anal gland expression, ear cleaning, etc.
Appointments will be refunded unless cancelled within 24 hours of scheduled appointment time. You may only cancel your appointment in writing, email us at hello@sitnheal.com or text (224) 337-3213
Additional services added during your appointment will be charged at time of service.
If a SitnHeal provider determines that services are not able to be performed on your pet for any reason including fear, aggression, or hiding you will be refunded all charges for additional services but the $99 house call fee is non-refundable. Safety of our helpers, pets, and owners is paramount.
SitnHeal is not a provider of veterinary medicine but an assistive service for owners of special needs pets.
SitnHeal associates act as proxies to perform your veterinarian's orders for your pet.
SitnHeal cannot prescribe, diagnose, or perform any operations. Associates only provide care as prescribed by your pet's current veterinarian with approval for in-home administration as per Illinois Law (225 ILCS 115/4§8)