Proudly Serving the Greater Chicago Area
PET SITTING SERVICES & RELEASE OF LIABILITY AGREEMENT
Sit-n-Heal Mobile Pet Care
Email: hello@sitnheal.com
Website: www.sitnheal.com
Phone: (224) 337-3213
This Agreement is entered into by and between Sit-n-Heal Mobile Pet Care and all of its owners, associates, employees, and independent contractors (henceforth referred to as "Company" and/or "Pet Sitter") and the individual purchasing services, registering as the client, or arranging care on behalf of the pet owner (henceforth referred to as "Owner"). By checking the box agreeing to the terms of service at checkout, booking services, or allowing services to be performed, the Owner explicitly agrees to all terms outlined below.
I, the Owner, certify that by checking the aforementioned box at checkout, I agree to the terms of this contract and am formally appointing Sit-n-Heal and its associates as my authorized agents and proxies to execute my veterinarian's prescribed care plan. I acknowledge that this document serves as a written summary of the supportive, non-veterinary services to be rendered, and I accept these services in strict alignment with the owner-agent exemption under Illinois law (225 ILCS 115/4(8)).
RELEASE OF LIABILITY AND WAIVER OF NEGLIGENCE
THE OWNER HEREBY EXPLICITLY RELEASES, WAIVES, AND FOREVER DISCHARGES THE COMPANY, ITS EMPLOYEES, AND ASSOCIATES FROM ANY AND ALL LIABILITY, CLAIMS, DEMANDS, OR CAUSES OF ACTION FOR PERSONAL INJURY, PROPERTY DAMAGE, OR THE SICKNESS, INJURY, DISAPPEARANCE, OR DEATH OF THE PET(S) ARISING OUT OF THE ORDINARY NEGLIGENCE OF THE COMPANY OR ITS AGENTS.
THE OWNER UNDERSTANDS AND AGREES THAT THIS CLAUSE IS AN EXPRESS WAIVER OF THE RIGHT TO SUE THE COMPANY FOR NEGLIGENCE RELATED TO ANY ACTS, OMISSIONS, OR MEDICAL CARE DECISIONS MADE BY THE COMPANY, ITS ASSOCIATES, OR THIRD PARTIES THE PET(S) INTERACT WITH DURING THE TERM OF THIS AGREEMENT.
Nothing in this Agreement shall be construed as releasing claims arising from the Company's willful and wanton misconduct or intentional acts.
ASSUMPTION OF RISK
THE OWNER EXPLICITLY ACKNOWLEDGES AND AGREES THAT ENTRUSTING A PET TO AN IN-HOME OR MOBILE CARE SERVICE INVOLVES INHERENT RISKS. THESE RISKS INCLUDE, BUT ARE NOT LIMITED TO: SUDDEN SHIFTS IN HEALTH STATUS, MEDICAL EPISODES, PHYSICAL INJURY, ILLNESS, ESCAPE, LOSS, OR THE INDEPENDENT ACTIONS OF THIRD PARTIES AND OTHER ANIMALS. THE OWNER VOLUNTARILY ASSUMES ALL INHERENT RISKS ASSOCIATED WITH THE CARE SERVICES. THE OWNER ALSO ASSUMES FULL LIABILITY FOR ANY INJURY TO THE PET SITTER OR DAMAGE TO THE COMPANY'S EQUIPMENT, SUPPLIES, AND PROPERTY STEMMING FROM THE BEHAVIOR, TEMPERAMENT, OR ACTIONS OF THEIR PET.
INDEMNIFICATION (THIRD-PARTY LIABILITY)
THE OWNER AGREES TO INDEMNIFY, DEFEND, AND HOLD HARMLESS THE COMPANY, THE PET SITTER, AND ITS ASSOCIATES FROM ANY AND ALL CLAIMS, LAWSUITS, DAMAGES, OR EXPENSES (INCLUDING REASONABLE ATTORNEY'S FEES) ARISING FROM THE ACTIONS OF THE PET(S), INCLUDING BUT NOT LIMITED TO INSTANCES WHERE THE PET(S) BITES, SCRATCHES, OR OTHERWISE CAUSES INJURY, HARM, PROPERTY DAMAGE, OR DEATH TO THE PET SITTER, THIRD PARTIES, OR OTHER ANIMALS.
LIMITATION OF LIABILITY (CAP)
IN NO EVENT SHALL THE TOTAL AGGREGATE LIABILITY OF THE COMPANY, ITS OWNERS, EMPLOYEES, OR ASSOCIATES FOR ANY AND ALL CLAIMS, DAMAGES, LOSSES, OR CAUSES OF ACTION ARISING UNDER THIS AGREEMENT EXCEED THE SUM OF $2,500. THIS CAP APPLIES REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT, TORT (INCLUDING ORDINARY NEGLIGENCE), OR OTHERWISE.
SCOPE OF CARE & LIMITATION OF SERVICES
The Owner explicitly acknowledges and agrees that the Company, along with its owners, employees, independent contractors, and associates, are not licensed veterinarians, nor do they operate under the direct guidance of a veterinarian. The Company cannot, and will not under any circumstances, diagnose medical conditions, prescribe medications, alter prescribed dosages, independently determine courses of medical treatment for any animal, or perform any other actions limited to licensed veterinarians under Illinois law.
All care, therapies, and medications administered by the Company and its representatives are performed strictly as an assistive service, executing the explicit written instructions provided by the Owner and as prescribed by the pet's current, licensed veterinarian. The Company's services are bounded solely by these written instructions, and the Company disclaims all liability for actions taken in good faith due to omitted, inaccurate, or incomplete information.
The Pet Sitter agrees to provide pet care services as mutually agreed upon, which may include, but are not limited to: feeding, watering, walking, administering medications, providing grooming services, and providing companionship for the pet(s) at the Owner's residence or other agreed-upon location.
Notwithstanding the foregoing, in the event of an unforeseen medical emergency, the Company reserves the right to take any necessary action within its legal scope to protect the life and well-being of the pet, which shall override all prior restrictive instructions.
EMERGENCY MEDICAL CARE
In the event of a medical emergency involving the pet(s), the Owner authorizes the Pet Sitter to seek veterinary care at the nearest available veterinary emergency clinic. The Pet Sitter will make reasonable efforts to contact the Owner prior to seeking emergency care, but is not obligated to do so if immediate care is deemed necessary for the pet's well-being. The Pet Sitter and/or Company will authorize recommended emergency treatment up to the financial pre-authorization limit until Owner's can be reached. The Owner shall assume sole responsibility for all medical decisions immediately upon the establishment of direct communication between the Owner and either the Pet Sitter or the attending veterinarian.
If the pet(s) must be taken to a hospital for emergency treatment, the Owner agrees to pay up to $1,600 per pet in veterinary care without being consulted. Cost of care will be paid directly to the hospital at which care is rendered. The Owner agrees to fully reimburse the Company within 24 hours of written notice for any upfront emergency care fees paid on the pet's behalf. Financial pre-authorization terminates at $1,600, and any care beyond that amount is strictly subject to the medical facility’s internal policies and direct billing arrangements with the Owner.
PET BEHAVIOR AND HEALTH
The Owner warrants that the pet is medically stable and the pet, along with prescribed medications and treatments, has been approved for in-home care under their veterinarian's current guidance. The Owner certifies that the pet has no undisclosed history of aggression toward humans or animals and agrees to promptly report any changes in the pet’s health or behavior before or during the service period.
Attorney Fees Clause
In the event the Company must retain legal counsel or initiate collection proceedings or litigation to enforce any provision of this Agreement—including but not limited to the collection of unpaid service fees or emergency veterinary advancements—the Owner agrees to pay all costs, expenses, and reasonable attorney's fees incurred by the Company.
GOVERNING LAW
This Agreement shall be governed by and construed in accordance with the laws of the State of Illinois. Exclusive jurisdiction and venue shall be in the state or federal courts located in Lake County, Illinois.
ENTIRE AGREEMENT
This Agreement constitutes the entire agreement between the parties and supersedes all prior discussions, negotiations, and agreements, whether oral or written, relating to the subject matter hereof.
If any provision is held unenforceable, the remainder shall remain in full force and effect.
Owner acknowledges having read, understood, and voluntarily agreed to this Agreement and had the opportunity to ask questions before accepting it.
The parties have executed this Agreement as of the date indicated when the Owner agrees to the Terms and Conditions at the time of checkout, or when services are agreed to and performed.
Questions?
Email us hello@sitnheal.com
SitnHeal associates act as proxies to execute your veterinarian's prescribed plan for special needs pet
SitnHeal cannot prescribe, diagnose, or perform any procedures at any time. Associates only provide care as prescribed by your pets' current veterinarian with approval for in-home administration as per Illinois Law (225 ILCS 115/4§8)


